28 October 2026
Leave when you are ready.
Take a copy first.
Closing an account used to mean writing to support. You can do it yourself. It is permanent, so the export comes first, and cancelling the subscription is a separate, smaller step if you only want to stop paying.
01
Settings
Export, then delete
- Open Settings and download an export if you want a copy of your data.
- If you only want to stop the subscription, open Subscription and cancel there. Your workspace stays.
- To close the account, click Delete account and confirm. This cannot be undone.
If you own the workspace, this deletes the clients, notes, contracts, invoices, and files in the workspaces you own. Team members lose access. Your DoulaOne subscription is cancelled immediately and you are not charged again. Unused time on the current period is not refunded.
Need a hand?
Stuck on this update?
Write to us.
Tell us which note you were following, and the workspace email you sign in with. We aim to reply within one to two business days.