23 July 2026
Your whole practice,
in one place.
This note covers what DoulaOne included on launch day, so later notes only need to explain what changed. If you are new, it is also a good checklist for setting up your practice.
Getting started
Plans
You can start with a free listing so families can find you, then move into the workspace when you want to run the practice itself from DoulaOne.
- Directory listing is free. Families can find you, read your profile and packages, and send an enquiry. No card is needed.
- Starter adds the workspace: clients, calendar, notes, forms, contracts, invoices, and booking, for up to 10 active clients.
- Pro removes the client limit and adds shared care with a team, reports, and DoulaOne AI. Events and automations were added to Pro after launch.
The full comparison is on the pricing page.
Workflow
How a client moves through DoulaOne
Keeping each family's enquiry, paperwork, payments, and notes in one record means less searching through email, and a clear picture if a colleague needs to cover for you.
- An enquiry arrives from your public page or the directory and appears as a new client in your Pipeline.
- You book a consultation and send an intake form.
- If you work together, you send a contract to sign and an invoice, for example a deposit followed by the balance. Families can pay by card through Stripe, or you can record cash and bank transfers yourself.
- Their due date and on-call window appear on your Calendar.
- Notes, documents, forms, and appointments stay on their client record.
Setup
Setup checklist
A few minutes of setup makes every invoice, contract, and booking page look like your business from the first client.
- Settings: your business details, logo, timezone, card payments, and integrations such as Google Calendar, Zoom, and Calendly.
- Directory: your profession, postcode, and whether you are listed.
- Public page: your About section, packages, testimonials, and Book a call.
- Packages, Contracts, and Forms: your prices, agreements, and intake questions, ready to reuse.
- Clients: add the families you are already supporting.
For questions about billing, logging in, or exporting your data, see the help centre.
Need a hand?
Stuck on this update?
Write to us.
Tell us which note you were following, and the workspace email you sign in with. We aim to reply within one to two business days.
